“When you manage a Holiday Park, you can’t afford to run out of essential guest supplies – ever. And worse, you don’t want to be put in that position at peak season.
It was Christmas 2008 and we were having trouble with our current supplier. They had promised us access to products and service over the busy period. We were in danger of running out of essentials, and I wasn’t going to let that happen. Guest comfort is paramount. I tried ringing our supplier, tried everything I could to get hold of someone, and had no luck.
When Boxing Day arrived, and I still hadn’t heard anything, I decided to try VJ Distributors. I didn’t know what to expect, or if anyone was even there. They answered the phone. I said I was in desperate need of toilet paper and asked if they could help.
We weren’t an account holder, but Craig told me not to worry about the details – that we could sort them out later. We received our order an hour after I put the phone down. It was outstanding service. We still get the same service from VJs, and we’ve been with them since.”
Isabelle – Hastings Top 10 Holiday Park